Quote:
Originally Posted by thichmt
hi richard,
i had put up this post and send you an email 3 weeks ago regarding my issues and not one reply! so i had to pay installer and he had same issue. he tried calling you and going to your site, but the phone call does not go through and website button pulls error message. where is the support for your product?
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Questions:
1. Who is your installer, his name and company
2. Phone call always go through in working hours We are in the UK
3. What email address you/he used? I need to look back.
4. post a screen shot of the error message of the site.