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  #11  
Old 09-06-2018, 07:40 AM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

Quote:
Originally Posted by thichmt View Post
hi richard,
i had put up this post and send you an email 3 weeks ago regarding my issues and not one reply! so i had to pay installer and he had same issue. he tried calling you and going to your site, but the phone call does not go through and website button pulls error message. where is the support for your product?
Questions:
1. Who is your installer, his name and company
2. Phone call always go through in working hours We are in the UK
3. What email address you/he used? I need to look back.
4. post a screen shot of the error message of the site.
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  #12  
Old 09-06-2018, 07:47 AM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

I just looked back on m,y mailbox.

You sent me an email on the 15th of May and I replied on the same day.
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  #13  
Old 09-06-2018, 12:46 PM
thichmt thichmt is offline
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Default Re: p0245 and no display on gauge

i did not see that reply in my email or junk section. that is unfortunate. i have sent you email at richardl address with the pics u requested. car is with me now so any advice would be great
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  #14  
Old 10-06-2018, 07:42 AM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

if this is the case we have to continue here.
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  #15  
Old 10-06-2018, 07:51 AM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

The error message screen shot regarding the website you emailed me did not contain the full URL, try inserting www. in front of aquamist.co.uk
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  #16  
Old 10-06-2018, 07:55 AM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

I still do not have your phone number. It is not on the email you sent on the 9th this month.
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  #17  
Old 10-06-2018, 12:53 PM
thichmt thichmt is offline
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Default Re: p0245 and no display on gauge

i sent the phone numbers on the 6th, i will send phone number via email again. did u get pic of controller?
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  #18  
Old 10-06-2018, 04:17 PM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

I got the phone number and only the topside of the controller. It is not very high resolution.
Who installed the system?
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  #19  
Old 01-08-2018, 06:01 PM
Richard L Richard L is offline
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Default Re: p0245 and no display on gauge

Found the problem, a damaged cable.

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