Need help for a friend, HFS-6 spray issue

[Benfolio]

Buddy of mine is currently getting his 2005 STi tuned at a shop a state away from him, so he has only been told via phone what is going on with his car when they are trying to tune it with the WI working.

He has the HFS-6, installed properly as far as we could before the tune (wired in, pump and lines run), the shop did the rest.

While on the dyno, they are saying that it is not spraying properly, something they are seeing while logging the tune data.

It does spray in test mode, but will not stay in calibration mode due to some issue.

The shop claims to have tried to contact Aquamist over the past few days, but have not gotten a response to their inquiry.

If anyone has any tips, or can speed up the process in contacting the shop please reply or PM me.

Sorry my details are scarce, I'm relaying info that was relayed from the guy doing the tune to a guy at the shop who in turn contacted my friend. I'm just hoping someone from Aquamist can contact the shop via the e-mail or phone number I can give out in a PM.

Thanks!