waterinjection.info  

Go Back   waterinjection.info > Aquamist specific system Q and A and new products > Aquamist HFS-4 forum

Reply
 
Thread Tools Display Modes
  #11  
Old 09-06-2018, 07:40 AM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

Quote:
Originally Posted by thichmt View Post
hi richard,
i had put up this post and send you an email 3 weeks ago regarding my issues and not one reply! so i had to pay installer and he had same issue. he tried calling you and going to your site, but the phone call does not go through and website button pulls error message. where is the support for your product?
Questions:
1. Who is your installer, his name and company
2. Phone call always go through in working hours We are in the UK
3. What email address you/he used? I need to look back.
4. post a screen shot of the error message of the site.
__________________
Richard L
aquamist technical support
Reply With Quote
  #12  
Old 09-06-2018, 07:47 AM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

I just looked back on m,y mailbox.

You sent me an email on the 15th of May and I replied on the same day.
__________________
Richard L
aquamist technical support
Reply With Quote
  #13  
Old 09-06-2018, 12:46 PM
thichmt thichmt is offline
Junior Member
 
Join Date: May 2018
Location: canada
Posts: 8
Default Re: p0245 and no display on gauge

i did not see that reply in my email or junk section. that is unfortunate. i have sent you email at richardl address with the pics u requested. car is with me now so any advice would be great
Reply With Quote
  #14  
Old 10-06-2018, 07:42 AM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

if this is the case we have to continue here.
__________________
Richard L
aquamist technical support
Reply With Quote
  #15  
Old 10-06-2018, 07:51 AM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

The error message screen shot regarding the website you emailed me did not contain the full URL, try inserting www. in front of aquamist.co.uk
__________________
Richard L
aquamist technical support
Reply With Quote
  #16  
Old 10-06-2018, 07:55 AM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

I still do not have your phone number. It is not on the email you sent on the 9th this month.
__________________
Richard L
aquamist technical support
Reply With Quote
  #17  
Old 10-06-2018, 12:53 PM
thichmt thichmt is offline
Junior Member
 
Join Date: May 2018
Location: canada
Posts: 8
Default Re: p0245 and no display on gauge

i sent the phone numbers on the 6th, i will send phone number via email again. did u get pic of controller?
Reply With Quote
  #18  
Old 10-06-2018, 04:17 PM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

I got the phone number and only the topside of the controller. It is not very high resolution.
Who installed the system?
__________________
Richard L
aquamist technical support
Reply With Quote
  #19  
Old 01-08-2018, 06:01 PM
Richard L Richard L is offline
Manufacturer sponsor
 
Join Date: Oct 2003
Location: England
Posts: 4,936
Default Re: p0245 and no display on gauge

Found the problem, a damaged cable.

__________________
Richard L
aquamist technical support
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 10:54 AM.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.